Privacy Policy
1. Introduction
This Privacy Policy explains how Remedical GmbH (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you visit our website or use our services.
We are committed to protecting your privacy in accordance with the Swiss Federal Data Protection Act (DPA) and, where applicable, the EU General Data Protection Regulation (GDPR).
2. Data Controller
Remedical GmbH
Freilagerstrasse 57
8047 Zurich, Switzerland
3. What Data We Collect
We may collect the following types of personal data:
Identification data: name, email address, phone number
Technical data: IP address, browser type, device information
Usage data: pages visited, time spent on site, interactions
Transaction data (if applicable): billing information, payment details
4. How We Collect Data
We collect data through:
Forms you fill out on our website
Cookies and similar tracking technologies
Analytics tools (e.g., Google Analytics)
Communication with our support or sales team
5. Why We Process Your Data
We process your data for the following purposes:
To provide and improve our services
To respond to your inquiries
To process transactions (if applicable)
To comply with legal obligations
To send marketing communications (with your consent)
6. Legal Basis for Processing
We process your personal data based on:
Your consent
The necessity to perform a contract
Our legitimate interests
Compliance with legal obligations
7. Data Sharing and Third Parties
We do not sell your personal data.
However, we may share it with:
Service providers (e.g., hosting, analytics, payment processors)
Legal or regulatory authorities when required
Business partners, only with your consent
8. International Data Transfers
If we transfer your data outside Switzerland or the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
9. Data Retention
We retain your personal data only as long as necessary for the purposes stated above or as required by law.
10. Your Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC)
11. Data Security
We implement appropriate technical and organizational measures to protect your data in full compliance with ISO 27001 Information Security, Cybersecurity, and Privacy Protection, including encryption, access controls, and regular audits.
12. Cookies
We use cookies to enhance your experience.
You can manage your cookie preferences through your browser settings.
For more details, see our Terms & Conditions.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website with the effective date below.
Effective Date: 25 July 2025